“We were working with a technician at store a store in Delaware. He's lucky enough to receive our 'good tech award' today, and we thought you'd like to know! He was really helpful in figuring out what was wrong with the store. He didn't complain or say he couldn't do something when asked, but instead was very willing to toss out ideas to help us out, even if it meant staying there longer.
If this were eBay: 'A+++++++++ Will buy from again'"
Network Operations Center Technician
Retail – Apparel
“Today I had my final router swap with your associates at Acuative. I want to thank you and your staff for helping complete this project on-time. We didn't have one single issue with the router swaps and our site contacts appreciated them being very professional and did a great job with installation."
Network Design II
Retail – Grocery
“Our General Manager was very complimentary of your technician. The install went very smoothly.
He commented:
‘Your technician was a pleasure to work with… he did a great job of staying on task and completing each step in a timely fashion.’
I spoke with him after your technician had left the store and he expressed how pleased he was with the whole experience."
Director of IT Field Support
Retail – Furniture
"We greatly appreciated the work that your technician did at the store today. He found the problem that had eluded other people. If it was not for his skill and tenacity, the problem would have not been resolved."
IT Project Manager
Retail – Apparel