For enterprises managing technology across dozens, hundreds, or thousands of locations, the strength of their network infrastructure determines the pace of everything else. Deployment timelines, employee productivity, customer experience, and operational continuity all depend on how well that infrastructure performs and how quickly problems get resolved.
Cisco provides the technology foundation that enterprise organizations rely on. What determines whether that technology consistently delivers on its promise is the quality of the partner managing it.
Scaling Excellence Across the Distributed Enterprise
Whether managing 1000+ retail storefronts, a nationwide manufacturing network, or regional government offices, the true opportunity lies in creating a seamless and high-performing technology experience at every touchpoint. This requires an operational model that matches the caliber of the technology itself.
The partnership between Cisco and Acuative is a bridge between world-class technology and world-class execution. Acuative deploys and maintains the Cisco infrastructure so IT teams are freed from routine site logistics and can focus on high-impact strategic work.
Acuative delivers a dependable foundation that allows your investments to perform at their peak and ensures your infrastructure moves at the speed of your ambition.
Full Lifecycle Accountability
Since 1984, Acuative has provided managed technology services to enterprise, retail, manufacturing, and government sectors. Acuative’s extensive North American footprint provides readily accessible resources for every stage of the Cisco hardware lifecycle.
- 24/7 Operations & Logistics: Supported by a dedicated Network Operations Center in Ohio and a 60,000+ sq. ft. staging facility.
- Rapid Field Deployment: A national network of W2 technicians providing on-site response SLAs as fast as two hours.
- Plug-and-Play Installation: Hardware arrives pre-configured and ready for immediate use; overnight deployments minimize daily operational disruption.
- Proactive Monitoring: Real-time visibility via Cisco ThousandEyes identifies potential digital environment issues before they affect users.
- Proven Performance:
o 40% improvement in root cause identification.
o 30% reduction in resolution times for critical incidents.
These metrics are the direct result of a specialized operational model designed for high-stakes network environment
20-Years of Partnership
Wakefern Food Corp., the largest retailer-owned cooperative in the United States, has relied on Acuative as a managed services partner for nearly 20 years. In 2024, Wakefern extended and expanded that relationship with a multi-year agreement to migrate more than 400 store and corporate locations to Cisco SD-WAN, with cellular resiliency through Cradlepoint.
Joseph Pregnolato, Wakefern's IT Director, described the value of the relationship this way: the technical expertise Acuative brings means Wakefern has a trusted supplier who delivers timely results with the flexibility they need, freeing the internal IT team to focus on new initiatives that create value for customers.
That outcome, an IT team focused on strategy rather than maintenance, is exactly what the Cisco and Acuative managed services model is designed to produce.
The Cisco + Acuative Model for Enterprise IT Leaders
For IT and operations leaders evaluating how to manage their Cisco environments at scale, the decision involves more than deciding which products to deploy. It involves identifying a partner with the depth, accountability, and field presence to manage those products reliably across every location, over the long term.
Acuative brings Cisco-recognized expertise across networking, collaboration, and services, backed by more than 10 consecutive Cisco Customer Satisfaction Excellence awards and a track record spanning more than 400 enterprise customer relationships.
This partnership is designed for organizations that need technology to work everywhere, every day, with minimal need for internal resource intervention.
To learn how Cisco and Acuative can support your organization's network and managed services needs, schedule a discovery meeting with the Acuative team.