Technology Solutions for Department Stores

Enterprise-grade infrastructure built for large-format retail environments.

Enterprise Network Architecture & SD-WAN

Centralized network control across hundreds of locations, prioritizing POS, inventory systems, ecommerce integration, and cloud applications.

High-Density Wi-Fi & In-Store Mobility

Robust wireless coverage for large square footage stores supporting mobile POS, handheld inventory scanners, digital displays, and customer engagement platforms.

Omnichannel & Fulfillment Connectivity

Reliable infrastructure to support BOPIS (Buy Online, Pick Up In Store), curbside pickup, ship-from-store, and real-time inventory visibility.

5G & Redundant Connectivity

Failover solutions that protect against outages during peak shopping seasons and high-traffic promotional events.

Cybersecurity & PCI Compliance

Network segmentation, managed firewalls, Zero Trust architecture, and continuous monitoring to protect transactions, loyalty systems, and customer data.

Digital Signage & Smart Store Infrastructure

Secure connectivity for interactive kiosks, dynamic pricing displays, smart fitting rooms, IoT sensors, and analytics platforms.

Benefits for Department Stores

Reduced Revenue Loss from Downtime

Proactive monitoring and redundant connectivity minimize outages during peak traffic and promotional events.

Seamless Omnichannel Experience

Integrated systems ensure accurate inventory visibility and frictionless online-to-store transactions.

Improved Operational Efficiency

Centralized network management reduces IT complexity across large, distributed store footprints.

Stronger Security & Brand Protection

Advanced cybersecurity safeguards payment data and customer information at scale.

CASE STUDY

National Department Store Improves Uptime

A national department store retailer has been a customer for over 20 years. Acuative provide 24x7 network management services using best in class event and performance monitoring applications. Acuative utilizes these tools to remediate outages and performance degradation.

In addition to the 24x7 monitoring of network equipment, Acuative assists by taking over their day-to-day network functions including purchasing, configuring and installation of new network equipment.

The Solution

Managed NOC Services: 1000+ Stores

Purchasing of new routers based on rollout schedule.

Configuration and test of all site equipment including router, switches, LTE / 5G backup, and servers.

Circuit delivery and termination.

SIEM-as-a-Service - FortiSIEM

SOC-as-a-Service – 24x7x365 Monitor, Detect, Isolate, Notify, Remediate, Report

Device migration / replacement utilizing Acuative technicians and remote implementation support.

Circuit and device management and remediation.

Datacenter redesign of core network layer 2 and layer 3 devices.

Firewall Monitoring and Management – FortiGate Firewalls

 

The Results

Improved uptime of retail and corporate locations

Configuration support

Cutover / turn-up of new sites

Complete network troubleshooting and remediation

department store technology case study

Why Acuative?

Enterprise-ready managed services backed by national support and retail expertise.

24/7 Network Operations Center (NOC)

Continuous monitoring and rapid response to prevent disruptions across high-volume store environments.

Retail-Focused Infrastructure Expertise

Proven experience supporting high-density POS environments, seasonal traffic spikes, and distributed retail networks.

End-to-End Lifecycle Management

From procurement and staging to deployment and ongoing management, Acuative provides a single point of accountability.

Strategic Partnerships & Procurement

Trusted partnerships across leading technology vendors mean you get best-in-class solutions with expert implementation, simplified procurement, and long-term support.

Frequently Asked Questions (FAQ)

What IT infrastructure do large department stores need?

Department stores require high-capacity broadband, managed SD-WAN, high-density Wi-Fi, PCI-compliant security, omnichannel integration, and 24/7 monitoring to support high transaction volumes and distributed operations.

Why is network redundancy critical for department stores?

During peak seasons and promotional events, even short outages can result in significant revenue loss. Redundant circuits and 5G failover ensure continuous transactions.

How does SD-WAN benefit multi-location department stores?

SD-WAN centralizes network management, prioritizes mission-critical applications like POS and inventory systems, and improves performance across distributed sites.

How can department stores improve omnichannel performance?

By integrating store networks with ecommerce platforms, inventory systems, and fulfillment operations through secure, high-performance connectivity.

How do managed IT services reduce operational complexity?

Managed services provide centralized monitoring, standardized deployments, proactive maintenance, and expert support — reducing strain on internal IT teams.